At Nativa, we are committed to protecting your privacy. We use only the information you submit (we do not “collect” any information) to process orders and maintain our mailing list.
When you order, we need to know your name, e-mail address, mailing address, and credit card information. This allows us to process and fulfill your order and to notify you of your order status. When you sign up for our mailing list, we need only an your name and e-mail address, which we use to keep you informed of upcoming specials or announcements.
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. The customer data we collect is protected against unauthorized access.
Nativa only retains the names, addresses, and e-mail adresses of those who have ordered from us, or signed up for our mailing list. Nativa does not sell, trade, or rent this information to anyone.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
If you request a password reset, your IP address will be included in the reset email.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service.
In summary, we are committed to protecting your privacy. We use the information we collect on the site to make shopping at Nativa possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others. Any changes to our privacy policy, will be posted here this page so that you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We welcome your questions and comments. Feel free to email us or call us.
Nativa Yerba Mate, Inc.
